Project Planning
Objectives, milestones, dependencies, ownership, sequencing, acceptance criteria, and delivery forecasts.
Freelance software project management
Software projects move faster when ownership is unmistakable
I help software companies, SaaS teams, agencies, and startups turn requirements into coordinated execution. That includes planning, sprint and backlog coordination, stakeholder communication, risk management, UAT, launch readiness, and the follow-through required to finish what was started.
Top Rated Plus
Upwork freelancer
100%
Job Success Score
50+
Completed projects
6+ years
Project leadership
What I manage
The work between the roadmap and the release
Software delivery rarely fails because nobody is busy. It fails when decisions, dependencies, ownership, scope, and communication are not managed as one operating system.
Backlog & Sprint Coordination
Priority alignment, task readiness, sprint planning, workload visibility, follow-up, and blocker escalation.
Developer Coordination
Clear handoffs, requirement clarification, dependency tracking, progress validation, and decision capture.
Stakeholder Management
Concise updates, decision requests, expectation management, meeting leadership, and escalation without drama.
Scope, Risk & Change Control
Risk logs, change impact, timeline tradeoffs, decision logs, assumptions, and explicit scope boundaries.
UAT & Launch Readiness
Testing coordination, issue triage, acceptance tracking, release checklists, ownership, and launch communication.
Status & Executive Reporting
Milestone health, current risks, key decisions, next actions, delivery confidence, and what needs attention now.
PM Systems & Workflow Design
Practical implementation of Jira, Asana, Monday.com, dashboards, templates, SOPs, and team operating cadence.
Relevant experience
Technical delivery grounded in real operating environments
My experience spans software, SaaS, healthcare technology, AI operations, implementations, remote teams, and projects where technical and business stakeholders need a reliable translator between them.
$186M+
Healthcare technology
Complex EDI and claims operations
Managed workflows across healthcare data, payer systems, operational teams, technical dependencies, and external stakeholders. The work required high-volume execution, careful issue tracking, and clear communication across systems that could not afford casual ambiguity.
- Coordination across 30+ payer systems
- Technical and operational issue resolution
- Documentation, escalation, and stakeholder alignment
255%
AI SaaS operations
Workflow redesign and scalable execution
Rebuilt internal operating processes for an AI outreach platform, improving tracking, accountability, reporting, and coordination across teams. The result was a 255% increase in qualified leads.
- New tracking and KPI systems
- Cross-functional workflow redesign
- Stronger visibility into ownership and outcomes
40%
Digital delivery systems
Asana implementation that improved timelines
Designed and implemented a project-management system for a marketing agency, standardizing workflows, clarifying ownership, and improving delivery timelines by 40%.
- Workflow architecture and task standards
- Team onboarding and operating cadence
- Improved client and leadership visibility
Delivery process
A practical operating rhythm for software projects
I do not add ceremony for the sake of ceremony. The process should make decisions faster, surface risk earlier, and help the team deliver with fewer interruptions.
Diagnose the current state
Review objectives, scope, roadmap, backlog, stakeholders, dependencies, risks, tools, and current delivery health.
Define control points
Establish decision ownership, project cadence, milestones, task standards, escalation paths, and reporting expectations.
Stabilize execution
Clarify priorities, close ownership gaps, surface blockers, control scope changes, and maintain stakeholder alignment.
Prepare acceptance and launch
Coordinate UAT, issue resolution, sign-off, launch readiness, communications, documentation, and post-launch ownership.
Tools and environments
Comfortable inside the systems where software work actually happens
Tools are useful when they reinforce a clear operating model. I adapt to the team’s stack rather than forcing every organization into the same template.
Jira
Asana
Monday.com
Slack
APIs
AWS
Databases
SQL
Docker
Kubernetes
Salesforce
NetSuite
Odoo
QuickBooks
UAT
Agile Delivery
What others say
Reliable coordination without losing the human side of delivery
“Eli worked with us setting up operations around coordinating onboardings, client success, and technical EDI interfaces. He was always prompt, reliable, and willing to jump in wherever needed.”
“He quickly demonstrated amazing management and organizational skills and made the team work more effectively and productively. Within a few months, he became the main point of contact for our entire EDI project.”
“His documentation and organization, including SOPs and trackers, were impeccable. If you need a PM who can handle complexity with grace, prioritize effectively, and communicate clearly, I recommend him.”
Frequently asked questions
Before we work together
Can you join a project that is already underway?
Yes. I can assess the current state, identify delivery risks, clarify ownership, rebuild the operating cadence, and stabilize communication without forcing the team to restart from zero.
Do you work directly with developers?
Yes. I coordinate requirements, priorities, dependencies, blockers, status, handoffs, testing, and delivery expectations while allowing developers to focus on technical execution.
Can you manage both clients and internal teams?
Yes. Much of my work involves translating between executives, clients, technical teams, operations, designers, and external partners while maintaining a single source of truth.
Do you work in Jira, Asana, or Monday.com?
Yes. I have experience designing and managing workflows in Jira, Asana, and Monday.com. I focus on usable structure, not administrative complexity.
Can we hire you through Upwork?
Yes. Upwork is the preferred contracting route. My profile is Top Rated Plus with a 100% Job Success Score and more than 50 completed projects.
Ready to create control
Bring me the project that needs stronger ownership
Share the current state, the delivery problem, the team involved, and what success needs to look like. I’ll help determine the right structure and next steps.
Message sent
Thank you. I’ll respond as soon as possible.