Independent software project management

Independent Software Project Manager for Reliable Delivery

I help software companies, development teams, agencies, and startups turn requirements into coordinated execution. From sprint and backlog coordination to stakeholder communication, risk management, UAT, and implementation and launch readiness, I keep software projects moving from planning through delivery. For a practical breakdown of the hidden risks that derail otherwise sound projects, see my Software Implementation Failure Map.

Top Rated Plus Upwork freelancer
100% Job Success Score
50+ Completed projects
6+ years Project leadership

What I manage

The work between the roadmap and the release

Software delivery rarely fails because nobody is busy. It fails when priorities, dependencies, ownership, scope, risks, and stakeholder communication are not managed as one coordinated delivery system.

Software Project Planning

Define objectives, milestones, dependencies, ownership, sequencing, acceptance criteria, and realistic delivery forecasts.

Backlog & Sprint Coordination

Align priorities, prepare work for execution, coordinate sprint planning, track dependencies and workload, follow up on commitments, and escalate blockers early.

Developer Coordination

Clarify requirements, coordinate handoffs, track technical dependencies, validate progress, capture decisions, and keep development work aligned with project priorities.

Stakeholder Management

Provide concise status updates, surface decisions early, manage expectations, lead productive meetings, and escalate risks before they threaten delivery.

Scope, Risk & Change Control

Track risks and assumptions, assess change impact, surface timeline tradeoffs, document decisions, and protect agreed scope boundaries.

UAT & Launch Readiness

Coordinate testing, triage issues, track acceptance criteria, manage release checklists, confirm ownership, and keep stakeholders aligned through launch.

Status & Executive Reporting

Report milestone health, delivery confidence, current risks, key decisions, next actions, and exactly where leadership attention is needed.

PM Systems & Workflow Design

Build practical delivery workflows using Jira, Asana, Monday.com, dashboards, templates, SOPs, and operating cadences that teams can actually maintain.

Relevant experience

Technical delivery grounded in real operating environments

My experience spans software delivery, healthcare technology, AI operations, implementations, and distributed teams where developers, operators, clients, and business stakeholders need clear coordination from planning through release.

$186M+
Healthcare Technology

Complex EDI & Claims Operations

Managed high-volume healthcare data and claims workflows across payer systems, technical dependencies, operational teams, and external stakeholders. The work required rigorous issue tracking, cross-functional coordination, and clear ownership across interconnected systems where delivery errors carried real operational consequences.

  • Coordination across 30+ payer systems
  • Technical and operational issue resolution
  • Documentation, escalation, and cross-functional stakeholder alignment
Read the Full Healthcare EDI Case Study
255%
AI SaaS Operations

Workflow Redesign & Scalable Execution

Redesigned internal delivery workflows for an AI outreach platform, improving ownership, tracking, reporting, and coordination across teams. The resulting operating structure contributed to a 255% increase in qualified leads.

  • New tracking and KPI systems
  • Cross-functional workflow redesign
  • Clearer ownership, accountability, and delivery visibility
Explore AI Project Management
40%
Digital Delivery Systems

Project Management System That Improved Delivery Timelines

Designed and implemented an Asana-based project management system for a marketing agency, standardizing workflows, clarifying ownership, and improving delivery timelines by 40%.

  • Workflow architecture and task standards
  • Team onboarding and operating cadence
  • Improved client and leadership visibility
Explore Operations Project Management

Delivery process

A practical operating rhythm for software projects

I do not add ceremony for the sake of ceremony. The process should make decisions faster, surface risk earlier, and help the team deliver with fewer interruptions.

01

Diagnose the current state

Review objectives, scope, roadmap, backlog, stakeholders, dependencies, risks, tools, and delivery health to identify what is helping or blocking execution.

02

Define control points

Establish decision ownership, delivery cadence, milestones, task standards, escalation paths, reporting expectations, and clear criteria for when intervention is needed.

03

Stabilize execution

Clarify priorities, close ownership gaps, surface and resolve blockers, control scope changes, track dependencies, and maintain stakeholder alignment.

04

Prepare acceptance and launch

Coordinate UAT, issue resolution, acceptance and sign-off, release readiness, stakeholder communications, documentation, and clear post-launch ownership.

Tools and environments

Comfortable inside the systems where software work actually happens

Tools are useful when they reinforce a clear operating model. I adapt to the team’s stack rather than forcing every organization into the same template.

Jira Asana Monday.com Slack APIs AWS Databases SQL Docker Kubernetes Salesforce NetSuite Odoo QuickBooks UAT Agile Delivery

What others say

Reliable coordination without losing the human side of delivery

“Eli worked with us setting up operations around coordinating onboardings, client success, and technical EDI interfaces. He was always prompt, reliable, and willing to jump in wherever needed.”

Dhruv Parthasarathy CTO, Commure / Athelas

“He quickly demonstrated amazing management and organizational skills and made the team work more effectively and productively. Within a few months, he became the main point of contact for our entire EDI project.”

Upwork Client Healthcare EDI Project

“His documentation and organization, including SOPs and trackers, were impeccable. If you need a PM who can handle complexity with grace, prioritize effectively, and communicate clearly, I recommend him.”

Upwork Client Business Setup & Automation Project

Frequently asked questions

Before we work together

Can you join a project that is already underway?

Yes. I can assess the current state, identify delivery risks and immediate priorities, clarify ownership, rebuild the operating cadence, and stabilize communication without forcing the team to restart from zero.

Do you work directly with developers?

Yes. I coordinate requirements, priorities, dependencies, blockers, handoffs, testing, status, and delivery expectations while allowing developers to stay focused on technical execution.

Can you manage both clients and internal teams?

Yes. Much of my work involves coordinating executives, clients, developers, operations teams, designers, and external partners while maintaining clear ownership, aligned expectations, and a single source of truth.

Do you work in Jira, Asana, or Monday.com?

Yes. I have experience designing and managing workflows in Jira, Asana, and Monday.com. I build practical systems that give teams clear ownership and visibility without adding unnecessary administrative complexity.

Can we hire you through Upwork?

Yes. I am available for both direct engagements and Upwork contracts. My Upwork profile is Top Rated Plus with a 100% Job Success Score and more than 50 completed projects.

Ready to create control

Bring me the project that needs stronger ownership

Share the current state, delivery challenges, team involved, target timeline, and what success needs to look like. I’ll help determine the right project structure, priorities, and next steps.

Available for 1099 contract and Upwork engagements only — not eligible for W-2 employment in the U.S.

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