Client reviews and professional recommendations
Read feedback from clients, managers, and business leaders across project management, software delivery, healthcare EDI, SaaS operations, AI, team leadership, customer success, and business process improvement.
Featured reviews
Selected reviews that best reflect project ownership, technical coordination, and operating discipline.
“Eli is a highly dedicated project manager who worked tirelessly to support my ambitious and admittedly chaotic business goals. He successfully launched two websites from scratch, built operational frameworks for three brands, and managed a team of designers to resolve bottlenecks. His documentation and organization, including SOPs and trackers, were impeccable.”
“Eli worked with us setting up operations around coordinating onboardings, client success, and technical EDI interfaces. He was always prompt, reliable, and willing to jump in wherever needed. He is extremely effective at what he does, communicates proactively, and is a great person to work with.”
“He quickly demonstrated amazing management and organizational skills and made the team work more effectively and productively. Eli was then asked to assist in EDI tasks and within a few months became the main point of contact for our entire EDI project.”
The reviews below reflect work across software project management, SaaS operations, AI project management, implementations, and operations project management.
Verified Upwork feedback
These engagements show how responsibilities expanded as clients gained confidence in my work.
“Working with Eli Vidal has been an outstanding experience, and I feel compelled to share how integral he has been to the success of our recent projects at SellScale. His impeccable organizational skills were evident in the seamless management of our campaign schedule. He is the epitome of reliability, communicates clearly, and keeps stakeholders informed with the right level of detail.”
“Eli is an amazing freelancer. He helped us a lot with EDI billing for healthcare and showed true knowledge and proficiency in healthcare billing via clearinghouses and electronic enrollments. He was always responsive and eager to help. His actions increased the company’s revenues from clients.”
“We initially hired Eli as a message editor for our AI. Eli did a terrific job and is now managing a full team of editors. We would love to move with Eli toward a CSM management role on a new contract.”
“Eli was an instrumental part of a recent project, supporting the health and optimization of a client CRM. His audits and support of their sales representative activity were extremely valuable. His work was timely and of high quality. We will definitely hire him again for a future project.”
“Eli was a pleasure to work with. He met our expectations, was super responsive, inquisitive, and fast in terms of delivering the completed task. He has the right work ethic and is very professional.”
“Eli not only completed the tasks better than anyone I’ve hired, but he went the extra mile. He came back telling me ways to innovate strategies toward better results. He sent me a report and a template to use. This is someone I’d be lucky to hire again.”
LinkedIn recommendations
CEO and Founder, SellScale
“Eli is an extremely talented individual. He went from zero knowledge to being the knowledge specialist at our company for EDI and billing. I highly recommend Eli for his strong work ethic, honesty, and affable nature.”
Program and Project Manager
“Eli delivered results not only as an individual, but also as a Team Lead for our very successful Hebrew-speaking consumer support team. He volunteered to participate in pilot programs from his first day and will make a fantastic addition to any team.”
IT Operations Consultant and Customer Success Manager
“His management skill is terrific. I’ve seen Eli manage a newly activated team and provide a holistic, timely report that tremendously helped improve operational efficiency and achieve set goals much faster.”
Zoom and Microsoft client support
“Eli is a technical specialist both on Zoom and Microsoft. He is a fast learner and great with clients. He is great on a team, quick, knowledgeable, and able to support clients through difficult live situations.”
Patterns across the feedback
Clear updates, responsive communication, and the right level of detail for each stakeholder and situation.
SOPs, trackers, workflows, ownership, and reporting that make complex execution easier to understand and manage.
Rapidly building subject-matter fluency and becoming a dependable point of contact as projects and responsibilities evolve.
Helping teams become more effective, productive, coordinated, and accountable while keeping delivery moving.
Start the next successful engagement
Share the project, the current delivery problem, and the team involved. Upwork is my preferred contracting route.
Available for 1099 contract and Upwork engagements only — not eligible for W-2 employment in the U.S.
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